Terms of service

Welcome to The Cheeky Natives. These Terms of Service ("Terms") govern your use of our website and the purchase of products through our online store.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

2. Products and Availability

The Cheeky Natives offers books and related products for sale through this website.

All products are subject to availability. We reserve the right to discontinue products, limit quantities or refuse orders where necessary.

3. Pricing

All prices displayed on our website are shown in South African Rand (ZAR).

Prices may change without prior notice. However, confirmed orders will be charged at the price displayed at the time of purchase.

Although every effort is made to ensure pricing accuracy, we reserve the right to correct errors. If an incorrect price has been displayed, we will contact you before processing your order.

4. Orders

Placing an order does not automatically guarantee acceptance.

We reserve the right to decline or cancel an order where:

  • A product is unavailable.

  • Payment cannot be authorised.

  • Incorrect pricing or product information was displayed.

  • Fraudulent or suspicious activity is suspected.

  • There has been a breach of these Terms.

If your order is cancelled after payment has been received, you will receive a full refund.

5. Payment

Payment must be received before an order is processed and dispatched.

We accept payment through the secure payment methods made available during checkout.

The Cheeky Natives does not store your banking or card information.

6. Shipping and Delivery

Delivery estimates are provided for convenience only and are not guaranteed.

Delivery times may be affected by public holidays, weather conditions, courier delays or other circumstances beyond our control.

Risk in the goods passes to the customer upon successful delivery.

7. Returns and Refunds

Returns and refunds are governed by our Returns and Refund Policy.

Customers are encouraged to read that policy before making a purchase.

8. Intellectual Property

All content available on this website, including but not limited to:

  • Logos

  • Branding

  • Text

  • Images

  • Graphics

  • Videos

  • Website design

  • Digital content

is owned by or licensed to The Cheeky Natives and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed or used without prior written permission.

9. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorised access to our systems.

  • Introduce malicious software or harmful code.

  • Interfere with the operation or security of the website.

  • Misrepresent your identity or provide false information.

10. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials.

You are responsible for all activity that occurs under your account.

Please notify us immediately if you believe your account has been compromised.

11. Limitation of Liability

To the fullest extent permitted by law, The Cheeky Natives shall not be liable for any indirect, incidental or consequential damages arising from:

  • Use of this website.

  • Delays in delivery.

  • Website interruptions.

  • Loss of profits or business opportunities.

  • Errors or omissions in website content.

Nothing in these Terms excludes any rights that cannot legally be excluded under South African law.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

13. Third Party Links

Our website may contain links to external websites.

The Cheeky Natives is not responsible for the content, policies or practices of third party websites.

14. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts.

15. Changes to These Terms

We reserve the right to update these Terms at any time.

Changes become effective immediately upon publication on this website. Continued use of the website constitutes acceptance of the updated Terms.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us using the contact information provided on our website.